A Florida woman posed as being a social employee. Not one person caught on until eventually she died.



A Florida social employee surrendered her license following an investigation found her spouse pretended to generally be her and addressed patients utilizing an internet based psychological health and fitness System.

Based on a Florida Department of Wellness investigative report and on the net overall health Section information, Peggy A. Randolph was a accredited clinical social worker in Ellenton, about 20 miles northeast of Sarasota.

She was also certified in Tennessee being a social worker, for every on line data and files submitted into the point out’s Board of Social Employee Licensure.

When Randolph was claimed, she worked for Brightside Wellbeing, an internet based psychological wellbeing platform, among January 2021 and February 2023. In the course of that time, she furnished companies to many consumers by way of video clip phone, As outlined by official files.

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Individual learned about impersonation soon after social employee’s wife died
Randolph went on bereavement go away following the Demise of her spouse, Tammy G. Heath-Randolph. That’s when Randolph’s individual reported that she had been dealt with by Randolph’s unlicensed, deceased wife as an alternative to the social employee herself.

The affected person who described the situation presented a photograph of herself speaking to Randolph’s wife through a session. When Brightside Well being started an investigation and confronted Randolph, the social employee denied the affected individual had been taken care of by her spouse.

Randolph eventually admitted it was her wife viewed in the Photograph dealing with the client and reported her spouse, Heath-Randolph, experienced an “uncontrolled bipolar situation” which could have brought about her observing clients at the rear of the social employee’s again.

When Brightside Health began investigating the case, the business uncovered Randolph’s spouse was observing people for pretty some time, As outlined by a report submitted Along with the Florida Office of Health and fitness.

“This was a coordinated work so Randolph could deliver solutions to people in particular person whilst (her spouse) provided companies about the phone,” the report browse.

In line with documents submitted in Tennessee, Randolph was paid for classes her spouse attended.

"Brightside Wellness executed an internal investigation and determined (Randolph) experienced shared her log-in credentials with (her spouse)," the report reads. Brightside Health and fitness fired Randolph on Feb. 28, 2023 and afterwards the social employee selected to retire her license.

Brightside Health and fitness Enable law enforcement find out about the problem on April seventeen, 2023.

Randolph could not be arrived at for comment but documents filed in Tennessee exhibit that Randolph agreed not to use to reinstate her license. She also should pay back a civil penalty of $one,000.


Psychological wellbeing firm reimbursed sufferers for impacted remedy
Brightside Health mentioned in a statement to United states of america Currently that Randolph was an impartial contractor to the System, as well as other psychological wellness websites.

The corporation claimed it will take safety measures to stop cases for example these, including interviews, qualifications checks and license verification. The company also explained it revalidates licenses for all of its Health care experts.

The moment Brightside Wellness learned concerning the statements versus Randolph and her wife, the business eradicated her access to the organization’s devices and terminated her deal.

Brightside Well being also mentioned it:

Reassigned Randolph’s clients to new Health care professionals
Noted the case to federal authorities
Described Randolph to professional licensing boards
Carried out an extensive stability audit
The company also explained it notified the Business of Civil Rights of a potential HIPAA violation, and in addition contacted clients in crafting and by using phone.

The organization mentioned Furthermore, it issued refunds for most likely-linked classes and Permit insurers know.

“The claimed habits might be a breach of Randolph’s contractual arrangement with Brightside and also a violation of her Qualified code of ethics,” the corporate claimed from the published assertion.

“We’re really unhappy that an individual supplier was ready to violate the have confidence in that Brightside and, most importantly, her individuals experienced put in her, as rely on is the foundation with the affected person and company partnership in both equally telehealth and in-man or woman care.”

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